Patient First

What is Patient First?

Patient First is our strategy here at North Mid. It ensures we have goals, targets and objectives for us to focus our efforts, to ensure we are all pulling in the same direction to achieving our vision: “Outstanding care for local people”. We do this by:

• Developing our people
• Creating and maintaining our standard work and processes
• Modelling our values and behaviours
• Delivering our promise to patients and the community in the most sustainable way