Become a patient partner at North Mid

Here at North Mid, we're committed to working in partnership with patients, the public and the local community; this means we wish to engage, actively listen, and act on patient feedback. Working with our patients, and the local community who use our services, helps us to understand and improve patient experience and access to services at North Mid.

We would like to hear from you if you are interested in becoming a Patient Partner at North Mid. As a Patient Partner   you would:

  • Spend most of your time engaging with patients who access our services, listening to experiences and understanding what it feels like for different people to be a patient or service user at our Trust.
  • Become involved in development or improvement work across the organisation.
  • Be willing to talk about and reflect on the positive and negative care experiences you have had as a patient, family member or carer.

Who is eligible for this role?

You are eligible for this role if:

  • You have been treated, or have cared for someone who has been treated, at North Middlesex Hospital or have accessed services provided by our community services, within the past 5 years. If you are a carer, this must be in a personal and unpaid capacity, rather than as a professional.

Or.

  • You are a member of a voluntary or community sector organisation supporting people who access our hospitals or services.

Who is not eligible for this role?

You are not eligible for this role if:

  • You are a current clinical NHS employee or contractor (this includes honorary or unpaid medical or dental posts)

What you can expect from us to support you as a Patient Partner:

  • Reimbursement of agreed upon travel expenses and meal allowance in line with Trust policy.
  • Induction to prepare you for the role.
  • Training opportunities as agreed with the Head of Patient Experience.
  • Meetings are in accessible venues or via Microsoft Teams. If you have any accessibility needs, we will explore with you how best to make reasonable adjustments.
  • Transparency and honesty about what we can and cannot achieve.
  • An nhs.net email account to provide a secure form of electronic communication and transfer of trust papers as required.

Please note that:

Our patient partners will be subject to references, Disclosure and Barring Service (DBS) check we aim to keep this process streamlined.